Cookie Policy
Understanding how we use cookies to enhance your experience on promoflowx
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Cookies enhance user experience by remembering your preferences, analyzing website traffic, and personalizing content. They contain information that is transferred to your device's hard drive and do not contain any personally identifiable information.
At promoflowx, we use cookies to ensure our website functions properly and provides you with the best possible browsing experience.
Types of Cookies We Use
We use different types of cookies for various purposes to improve your experience on our website
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- • Authentication and security
- • Session management
- • Load balancing
- • Form submissions
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- • Page views and visits
- • Time spent on pages
- • User navigation patterns
- • Performance metrics
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- • Language preferences
- • Theme settings
- • Custom layouts
- • Content preferences
Marketing Cookies
These cookies track your activity across websites to deliver more relevant advertisements and measure advertising effectiveness.
- • Behavioral targeting
- • Ad personalization
- • Campaign tracking
- • Conversion measurement
Third-Party Cookies
Some cookies are set by trusted third-party services that appear on our pages, providing additional functionality and analytics.
- • Google Analytics
- • Social media plugins
- • Chat services
- • Video players
Session vs Persistent
Cookies can be either session cookies (deleted when you close your browser) or persistent cookies (remain on your device).
- • Session cookies: Temporary
- • Persistent cookies: Long-term
- • Different retention periods
- • Variable security levels
How We Use Cookies
Website Functionality
Ensure our website works properly by remembering your settings, maintaining your session, and providing secure access to services.
Performance Analysis
Analyze website performance, identify popular content, and improve user experience based on usage patterns and feedback.
Personalization
Remember your preferences, customize content presentation, and tailor services to your specific needs and interests.
Marketing & Advertising
Deliver relevant advertisements, measure campaign effectiveness, and provide personalized marketing communications.
Managing Your Cookie Preferences
You have full control over the cookies we use on your device. Here's how to manage them
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can choose to:
- • Delete cookies already on your device
- • Prevent cookies from being set
- • Block third-party cookies
- • Warn you before accepting cookies
- • Set cookie retention periods
Popular browsers: Chrome, Firefox, Safari, Edge
Our Cookie Control
We provide a cookie consent banner when you first visit our site, allowing you to:
- • Accept all cookies
- • Reject non-essential cookies
- • Customize cookie preferences
- • Change preferences later
- • Learn more about each cookie type
Update your preferences anytime in our cookie settings
Browser-Specific Instructions
Follow these steps to manage cookies in your preferred browser
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Site permissions → Cookies and site data
Cookie Retention Periods
Understanding how long we keep cookies on your device
| Cookie Type | Purpose | Duration | Provider |
|---|---|---|---|
| Session Cookies | User authentication & session management | Until browser closes | promoflowx Ltd |
| Security Cookies | CSRF protection & security | 24 hours | promoflowx Ltd |
| Preference Cookies | Language, theme & layout settings | 12 months | promoflowx Ltd |
| Analytics Cookies | Website usage statistics | 24 months | Google Analytics |
| Marketing Cookies | Advertising targeting & measurement | 12 months | Google Ads, Facebook |
| Performance Cookies | Website optimization & monitoring | 6 months | promoflowx Ltd |
Third-Party Cookie Details
Google Analytics
We use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and website performance.
Privacy Policy: Google Privacy Policy
Google Ads
Google Ads cookies help us measure the effectiveness of our advertising campaigns and show relevant ads to users.
Opt-out: Google Ad Settings
Social Media
Social media platforms set cookies when you interact with our social media content or share our pages.
Platform Policies: Facebook, Twitter, LinkedIn, Instagram
Chat Support
Live chat services may use cookies to maintain conversation history and provide personalized support.
Data Handling: Subject to each service provider's privacy policy
Your Rights and Choices
You have the right to control how we use cookies and your personal information
Your Rights
- Right to be informed about cookie usage
- Right to consent or withdraw consent
- Right to access cookie information
- Right to erasure (right to be forgotten)
- Right to data portability
Your Choices
- Manage consent preferences
- Disable specific cookie types
- Clear all cookies anytime
- Block cookies by default
- Opt-out of marketing communications
How to Exercise Your Rights
Multiple ways to manage your privacy preferences and cookie settings
Cookie Banner
Visit our website and use the cookie consent banner to set your preferences
Contact Us
Send us an email to request data access, deletion, or other privacy actions
Browser Settings
Use your browser's privacy settings to manage cookies at any time
Updates to This Policy
We may update this cookie policy to reflect changes in our practices or legal requirements
Policy Changes
We may update this Cookie Policy to:
- • Reflect changes in our services or technology
- • Comply with new legal requirements
- • Improve cookie management practices
- • Add new cookie types or third-party services
Notification Process
When we make changes to this policy:
- • We'll update the "Last Updated" date below
- • Significant changes will be highlighted
- • Email notification for policy subscribers
- • Cookie consent banner will appear on next visit
Continued Use
Your continued use of our website after policy updates means you accept the new terms. You can withdraw consent at any time.
Contact Us
Have questions about our cookie policy? We're here to help
Get in Touch
Company
promoflowx Ltd
Address
123 King William Street
London EC4N 7BP
United Kingdom
Phone
+44 20 7946 0958Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Frequently Asked Questions
How do I delete cookies from my device?
You can delete cookies through your browser's settings. Look for "Privacy" or "Cookies" options in your browser's preferences or settings menu.
Will blocking cookies affect website functionality?
Some website features may not work properly if you block essential cookies. Non-essential cookies can be blocked without affecting core functionality.
How long do cookies last?
Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period (typically 6-24 months) unless manually deleted.
Can I opt-out of targeted advertising?
Yes, you can manage advertising cookies through our cookie settings or use platform-specific opt-out tools like Google Ad Settings or Facebook Ad Preferences.
What if I have other privacy concerns?
Please contact us using the information above. We're committed to addressing all privacy-related questions and concerns promptly and thoroughly.