Terms of Service
Please read these terms and conditions carefully before using our website and services. By accessing or using promoflowx.com, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using the promoflowx.com website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website located at promoflowx.com (the "Service") operated by promoflowx Ltd ("us", "we", or "our"). Our Privacy Policy also governs your use of the Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Important Notice
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Services
promoflowx Ltd provides digital marketing and promotional flow solutions designed to help businesses streamline their marketing operations and maximize their promotional effectiveness. Our services include but are not limited to:
Marketing Automation
Comprehensive marketing workflow automation and campaign management solutions.
Campaign Analytics
Advanced analytics and reporting tools for tracking promotional performance.
Team Collaboration
Collaborative tools enabling teams to work together on marketing initiatives.
Integration Services
Seamless integration with existing marketing tools and platforms.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will make reasonable efforts to notify users of any significant changes that may affect their use of the service.
3. User Accounts and Registration
To access certain features of the Service, you may be required to create an account by providing us with accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
Account Responsibilities
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Ensure that all information you provide is accurate and up-to-date
- Accept responsibility for all activities under your account
Account Termination
We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms. Upon termination, your right to use the Service will cease immediately.
4. User Conduct and Prohibited Activities
You agree not to engage in any of the following prohibited activities while using our Service:
Prohibited Activities
Violating any applicable laws or regulations
Transmitting harmful, offensive, or inappropriate content
Attempting to gain unauthorized access to our systems
Interfering with the proper functioning of the Service
Using the Service for any fraudulent or illegal purpose
Reverse engineering or attempting to extract source code
Content Guidelines
Respect intellectual property rights of others
Provide accurate and truthful information
Maintain professional and respectful communication
Comply with all applicable data protection laws
Use the Service for its intended business purposes
Report any security vulnerabilities promptly
Enforcement
We reserve the right to take appropriate action against users who violate these terms, including warning, suspension, or termination of account access, and reporting violations to relevant authorities when required by law.
5. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of promoflowx Ltd and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Our Rights
- All content, features, and functionality
- Software code and algorithms
- Brand names and trademarks
- Design elements and graphics
Your Rights
- Limited license to use the Service
- Access to your own user-generated content
- Ability to export your data
- Protection of your intellectual property
Copyright Policy
We respond to clear notices of alleged copyright infringement that comply with applicable international copyright law. If you believe your work has been copied in a way that constitutes copyright infringement, please provide our copyright agent with information specified in applicable copyright laws.
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.
Data Security
Industry-standard encryption and security measures
GDPR Compliance
Full compliance with European data protection laws
User Control
You control your data and can request deletion
Data We Collect
Personal Information
- • Name and contact details
- • Account credentials
- • Payment information
- • Communication preferences
Usage Data
- • Service usage patterns
- • Device and browser information
- • Performance analytics
- • Feature interaction data
7. Disclaimers and Limitation of Liability
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) which might have effect in relation to this website.
Service Availability
- • We do not guarantee uninterrupted service
- • Maintenance and updates may cause downtime
- • External dependencies may affect availability
- • Service levels are provided on best effort basis
Limitation of Liability
- • Liability limited to the amount paid for services
- • No liability for indirect or consequential damages
- • Excludes liability for business interruption
- • User assumes responsibility for data backup
Third-Party Services
Our Service may contain links to third-party websites or services that are not owned or controlled by promoflowx Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policy of any third-party website or service that you visit.
8. Termination and Suspension
We may terminate or suspend your account and access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Reasons for Termination
Breach of Terms of Service
Fraudulent or illegal activities
Non-payment of fees
Extended periods of inactivity
Security or safety concerns
Effects of Termination
Immediate loss of access to Service
Data may be deleted as per retention policy
Outstanding fees remain due
Continued obligations under Terms
Right to appeal termination decisions
Account Closure by User
You may terminate your account at any time by contacting our support team. Upon termination:
- • You will receive confirmation of account closure
- • Data export will be available for 30 days
- • No refund for unused subscription time
- • Some information may be retained as required by law
9. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Notification
Email notification of significant changes
Review Period
30-day notice for material changes
Acceptance
Continued use implies acceptance
Your Rights
If You Don't Agree
- • Stop using the Service
- • Close your account
- • Contact us with concerns
- • Export your data before changes take effect
Version Control
- • Previous versions archived
- • Effective date clearly marked
- • Change logs maintained
- • Historical versions available on request
10. Contact Information
If you have any questions about these Terms of Service, please contact us using the information below.
Address
promoflowx Ltd
123 King William Street
London EC4N 7BP
United Kingdom
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
United Kingdom Time (GMT/BST)
Get in Touch
Have questions about our terms of service? We're here to help clarify any concerns or provide additional information.
Response Time
We aim to respond to all inquiries within 24-48 hours during business days.
Governing Law
These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.